Responsive care and support

3.14

I have confidence in people because they are trained, competent and skilled, are able to reflect on their practice and follow their professional and organisational codes.

3.15

My needs are met by the right number of people.

3.16

People have time to support and care for me and to speak with me.

3.17

I am confident that people respond promptly, including when I ask for help.

3.18

I am supported and cared for sensitively by people who anticipate issues and are aware of and plan for any known vulnerability or frailty.

3.19

My care and support is consistent and stable because people work together well.