Well led

L1

There are management and governance systems in place to meet the needs of service users.

L2

There are management and governance systems in place that drive quality improvement.

L3

There is a clear organisational structure and all staff are aware of their roles, responsibility and accountability within the overall structure.

L4

The registered person/s operates the service in accordance with the regulatory framework.

L5

There are effective working relationships with internal and external stakeholders.