Well Led

W1

Is there a clear vision and credible strategy to deliver high-quality care and support, and promote a positive culture that is person-centred, open, inclusive and empowering, which achieves good outcomes for people?

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W2

Does the governance framework ensure that responsibilities are clear and that quality performance, risks and regulatory requirements are understood and managed?

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W3

How are the people who use the service, the public and staff engaged and involved?

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W4

How does the service continuously learn, improve, innovate and ensure sustainability?

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W5

How does the service work in partnership with other agencies?

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