Who I am

Who I am

• “Who I am” - Collates information from various sections into a personal profile. Additional fields with user prompts to promote the capture of resident’s personal profile information in a consistent and comprehensive manner
• Care App / Mobile Devices – new Who I am profile, including
  • Important to me – routines, what is important to me, likes to talk about, things that may worry or upset me & what makes me feel better if I am anxious or upset
  • How best to support me – the actions from care needs
  • My Life Story – what people like and admire about me, important people and places, childhood memories, working life, later life, interests and hobbies, and significant events
  • Wishes for the future – key information about thinking ahead, concerns, symptom management and after death. This section will show first (i.e. before all the other sections) for residents at the end of life stage.
• Care need actions show those that have been updated in the last 2 weeks to clearly show anything that may have changed recently regarding how best to support an individual’s needs

Compliance call-out

CQC KLOE Caring 1.4 "Do staff know and respect the people they are caring for and supporting, including their preferences, personal histories, backgrounds and potential?"

Best use of MCM

Who I Am is compiled from sections of the care plan, current assessment and service users details. You can view which sections pull through to the Who I Am page by selecting 'Who I Am' at the top of the service user's profile page on Monitor. Do your staff know it's also on their devices? Tap the resident's photo 4 times!