Post fall observations

Post fall observations

  • Post fall observations can be enabled on a location basis. It will prompt care staff are to check residents automatically by creating a 'check OK' planned diary event following the evidencing of a fall on the Care App
  • Benefits of using the post fall observation feature
    • Care staff automatically prompted to check residents 
    • Evidence of response to a fall
    • Providers reduce risk
    • Residents are better protected
    • Best practice built within the software processes
Compliance call-out

CQC KLOE Safe 5.3 "Are policies and procedures maintained and followed in line with current relevant national guidance?"

Best use of MCM

Although there may be no apparent injury at the time of a fall, signs of head injury or other complications may arise some time after. To keep residents safe from harm – care providers should periodically check that residents are okay following a fall. Ensure post fall observations are enabled for your home. This can be found in the location edit page under Admin > Organisation details. You can specify the required strategy to define the intervals at which a planned ‘check ok’ will be created.

safe

effective

caring

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responsive

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Well led

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