Personal Behaviour Support Plan

Personal Behaviour Support Plans are available as part of “Who I am” resident profile on the devices (Currently not supported on Apple iOS devices running the Care App)
Personal Behaviour Support Plans allow you to better evidence how to support someone with dementia or learning disabilities
It outlines the following
- Portrait of the resident
  - Brief description of situation
  - Planned Outcomes
- Possible Triggers
  - Things that make me feel Sad and Upset
  - Things that make me Angry and Agitated
- When I start to feel Anxious
  - Things I do if I start to feel anxious, upset, angry or agitated
  - What helps me keep calm
  - Primary Interventions
- Secondary Interventions
  - Things I do if I have missed using my primary interventions
  - Secondary Interventions
- Last Resorts
  - Things to do if I have missed using my secondary interventions

Compliance call-out

CQC KLOE Safe 2.7 "How do staff seek to understand, prevent and manage behaviour that the service finds challenging? How are individuals supported when their behaviour challenges? How well does this align with best practice?"