Accidents and Incidents

Accidents and Incidents

• MCM contains a full accident and incident reporting process
• The basis of the accident and incident forms is evidence captured at the point of care

Compliance call-out

CQC KLOE Safe 2.5 "Are there thorough, questioning and objective investigations into whistleblowing or staff concerns, safeguarding, and accidents or incidents? Are action plans developed, and are they monitored to make sure they are delivered?"

Best use of MCM

Pressing the 'accident' or 'incident' buttons when recording a care note will generate an accident form under the 'Process' tab in Monitor. Accident/incident care notes will be sent to the handover notes. An accident/incident matrix can be viewed under the 'Analysis' tab in Monitor.

You can use the Group Reporting feature to monitor whether accident and incident forms are being completed in a timely manner.